Our commitment to safeguarding your information on our New Zealand-based social entertainment platform. This document outlines our practices for data collection, use, and storage.
At Southern Lights Play, a digital community for New Zealand enthusiasts, we operate with transparency regarding your personal data. This policy details how information is handled within our free-to-play social environment.
To operate our social entertainment platform, we collect non-sensitive data such as your chosen username, email address for account creation, and technical logs (IP address, browser type) for security and platform optimization. We do not process financial information.
Data is used exclusively to provide, maintain, and improve your experience on our free-to-play platform. This includes account management, communication about platform updates or community events, and ensuring a secure environment for all users.
Your information is stored on secure servers located in New Zealand and Australia, employing industry-standard encryption and access controls. We retain data only for as long as necessary to fulfill the purposes outlined in this policy or as required by New Zealand law.
We do not sell your personal data. Limited sharing occurs only with essential service providers (e.g., cloud hosting) under strict contractual agreements that mandate confidentiality and data protection standards aligned with New Zealand's Privacy Act.
You have the right to access, correct, or request deletion of your personal data. To initiate a data removal request, please contact us at support@southernlightsplay.com from your registered email address. We will process valid requests within 30 days.
Our platform uses digital markers to enhance functionality, such as maintaining your login session. You can control their use through your browser settings. For detailed information, please visit our dedicated Cookie Policy page.
For any questions regarding this policy or to submit a formal data request, our dedicated support team is available via support@southernlightsplay.com. We are based in New Zealand and aim to respond to all inquiries promptly.
